Insurance claims analysis

A claims assessment platform to identify claims leakage or issues with insurance claims.

Timeline: 9 Months

Specialists: 6

Complexity: High





Project type:

Private cloud platform

User base:



A prominent actuarial company specialising in the insurance and financial sectors sought our expertise to develop a system for facilitating the assessment and reevaluation of claims. This system was intended to calculate various metrics, including leakage and the potential for complaints among others.


We aimed to create a versatile solution applicable across various claim categories and sectors. Our approach involved developing a platform where specific claim types could be linked with corresponding sets of rules, assessment questionnaires, and procedural workflows. This setup enabled claims assessors to examine a sample of existing claims, allowing them to extract critical metrics such as the extent of claim leakage and the frequency of complaint incidents.

Key technology used